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Our Top 10 Blog Posts of 2018

Internet Marketing Blog by WordStream
Our Top 10 Blog Posts of 2018

The time has come, friends: 2018 is drawing to a close. Maybe you feel like it flew by. Maybe you feel like it dragged on forever.

Either way, you’re wrong. As is the case with nearly every calendar year, 2018 was, in fact, 365 days long. Our planet went around the sun exactly once. Isn’t that right, Copernicus?

top-blog-posts-2018-nicolaus-copernicus

Yes.

Regardless of how long or short this year felt to you, we can all agree on one thing: a lot went down in the online advertising space. Whether you specialize in paid search, paid social, SEO, or all of the above, there has been no shortage of trends, changes, and innovations to keep track of.

And that’s why we do our annual wrap-up: to give you a quick recap of the most important lessons you can bring with you into the new year.

Let’s get started!

1. 33 Instagram Captions That Will Break Your Like-Ometer

You’ll often hear people refer to Instagram as a visual platform—a place to escape the wordiness of Facebook and Twitter.

And that’s largely true. But, as Gordon points out in this post, the caption beneath (or to the right of) your photo can make a huge difference in terms of post performance. It’s with words that savvy Instagram users drive their engagement numbers through the roof.

top-blog-posts-2018-instagram-captions

In this post, Gordon walks you through four categories of Instagram captions—self-deprecating, “imagine what they would say,” wordplay, and “call out a friend”—and provides over 30 examples of posts that execute them perfectly.

Implement these strategies, and you’ll give your Instagram account the boost it needs to reach new audiences and grow your brand.

2. The 7 Best Free Social Media Management Tools in 2018

When you’re tasked with managing and optimizing several social media accounts, stress is pretty much guaranteed.

You have to keep track of different usernames and passwords. You have to create and keep up with various posting schedules. You have to assess the performance of each individual account over time.

Enter social media management tools. Although each platform is unique, the core selling point remains the same: spend less time managing your accounts and drive better results.

Take Hootsuite, for example. Within a single, easy-to-use platform, you can do the following for free: manage three social accounts in one spot, schedule up to 30 posts in advance, and leverage contest to drive quality leads.

top-blog-posts-2018-social-management-tools

Check out Margot’s full post to get her inside scoop on six more budget-friendly social media management platforms!

3. Pain Points: A Guide to Finding & Solving Your Customers’ Problems

Simply put, pain points are the problems your prospects experience. As a marketer, you want to convince your prospects that your product or service is the solution to their pain points.

To do that, of course, you have to know what your prospects’ pain points are.

That’s why qualitative research is so crucial. By giving your prospects the opportunity to vocalize their frustrations and challenges, you deliver to your marketing team the insights they need to develop more focused and effective campaigns.

top-blog-posts-2018-customer-round-table

Customer insight round tables are a fantastic way to uncover pain points.

After breaking down the different approaches you can take to conduct solid research, Dan discusses the four types of pain points: financial, productivity, processes, and support.

A common financial pain point is spending too much money. Similarly, a prospect experiencing a productivity pain point feels that he or she is wasting too much time. When someone seeks to resolve a processes pain point, he or she needs help with the inner workings the business. Finally, support pain points refer to those instances when your prospects feel as if they’re not getting the help they need.

To get Dan’s advice as to how you can navigate your prospects’ diverse pain points across paid search and paid social, check out the full post!

4. 7 Killer Tips for More Effective Real Estate Facebook Ads

Facebook Ads is an exceptional platform for many reasons. The biggest one: it gives you the extra-granular targeting options you need to serve your ad creative to the most valuable audiences possible.

For real estate marketers—whose target demographics range everywhere from newlyweds to grandparents—this ability is huge. Facebook Ads is the ideal place to deliver visually engaging property advertisements to perfectly crafted audiences.

top-blog-posts-2018-facebook-ads-real-estate

Without well-informed strategies, however, you’re not going to drive the ROI you’re looking for.

Accordingly, Margot uses this blog post to provide seven expert Facebook advertising tips specifically for real estate marketers.

Here’s a sample: be transparent with your prospects. As you know, selling an apartment or a house is nothing like selling a pair of sneakers—it’s a huge decision. That’s why it’s particularly important for you to cultivate a reliable, trustworthy brand through your Facebook Ads.

So how do you do it? With honesty and directness. If your ad involves pictures—and it probably should—make sure they’re realistic. When you’re describing the features of the property, be as simple and as accurate as possible. Your prospects will truly appreciate the authenticity.

For the rest of Margot’s insights, head over to the full post!

5. 5 Ways the GDPR Will Affect Your Facebook Ads

Back in May, the General Data Protection Regulation (GDPR) went into effect in the European Union. In a nutshell, the GDPR requires the utmost transparency from businesses that sell products to and/or collect data from European consumers.

top-blog-posts-2018-gdpr-banner

You may wonder: transparent in regard to what? Per the GDPR, after obtaining the consent of the consumers, businesses must make accessible 1) the kinds of personal data they collect and 2) they ways in which they use those personal data.

Basically, the GDPR allows consumers to demand access to the data that’s been collected on them AND to outright block attempts to collect such data in the first place.

Facebook, of course, is one of the businesses that must comply with the GDPR. Given their past scandals involving breaches of user data, they took it seriously. And that affects those who advertise with Facebook Ads.

Check out Allen’s full breakdown of the GDPR and what it means for your Facebook Ads account.

6. Facebook Makes Major Changes to the News Feed: Here’s How It Will Impact Your Business

The Facebook team kicked off 2018 with a bang when they announced a massive change: the prioritization of social interactions over businesses’ paid and organic content in the News Feed.

According to Facebook founder Mark Zuckerberg, the drive to deliver users more meaningful, positive experiences inspired him and his colleagues to initiate the change. They want, in other words, to make Facebook more about engagement between friends and less about engagement between consumers and brands.

top-blog-posts-2018-kfc-facebook-ad

As Allen emphasizes, this change does not mean that promoting your business through paid ads and organic content is useless. What it does mean is that you have to legitimately engage Facebook users—by delivering valuable information, by catalyzing discussions, and so on—if you’re going to have any chance of driving ROI.

That’s an entirely attainable goal. But, as is the case with all forms of digital marketing, it requires strategy and forethought.

Dive into the full blog post to get all of Allen’s advice.   

7. Google Responsive Search Ads: 13 Facts & Best Practices You Need to Know

Although Google Marketing Live makes a splash in the online advertising world year in and year out, the 2018 conference—conducted in mid-July—was uniquely important.

Why? Three words: Responsive Search Ads.The best way to describe Responsive Search Ads, believe it or not, is describe its older sibling: the traditional search ad. When creating a traditional search ad, you write your headlines and descriptions together, thus generating a single static text ad.

Responsive Search Ads, on the other hand, are far more dynamic. With this new Google Ads format, you can write up to 15 headlines and four descriptions for a single ad. Then, Google uses machine learning to test the tens of thousands of possible combinations and determines which mixes of headlines and descriptions drive the best results for your business.

top-blog-posts-2018-responsive-search-ads

That’s not all—Responsive Search Ads are bigger, too. Thanks to a bonus headline, a bonus description, and more characters per description, this new format gives you up to 300 total characters to work with. That’s double the size of an Expanded Text Ad.

Evidently, Responsive Search Ads are powerful tools. Check out Mark’s complete list of features and best practices!

8. 7 Ecommerce Trends You Can’t Ignore in 2018

Frankly, people tend to blow the scope of the ecommerce revolution just a touch out of proportion. No—traditional, brick-and-mortar retail outlets aren’t dead in the water.

That being said, ecommerce has certainly become a force to be reckoned with—and it’s growing at a stunning rate. As Dan points out in this blog post, total global ecommerce sales are expected to surpass $4 trillion in 2020. For reference, that’s one-fifth of the U.S. economy.

Demonstrably, there’s never been a better time to sell products online. At the same time, however, the breakneck speed at which ecommerce is expanding may leave you feeling out of breath and overwhelmed. That’s normal.

Luckily, Dan is here to help. With this post, he provides in-depth analyses of the seven biggest trends in the online retail industry. Thanks to his expertise, you can leverage his insights to better prepare your business for the developments barreling towards us.

For example, take his thoughts on trend #6: Research Online, Purchase Offline (ROPO). Of the consumers who do purchase goods in physical stores, 39% still do their research online first.

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Dan’s advice: use the suite of tools at your disposal—geolocation tracking, POS systems, targeted advertisements—to build detailed shopper profiles. With that kind of information, you uncover the extent to which your prospects are participating in ROPO.

9. 33 Voice Search Statistics to Prepare You for the Voice Search Revolution

I’m going to tell you something you likely already know: voice search is a big deal. Increasingly, consumers are choosing to seek information by speaking to smart devices rather than by manually typing into search engines.

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And the implications for search marketers are real. For years, you’ve been attaching snazzy text ads and informative blog posts to the keywords consumers include in their traditional, basic searches. Now, they’re turning to their phones, tablets, and speakers and asking them full-blown questions. Paid search experts and SEOs alike are scrambling to figure out the best strategies they can adopt.

The problem, we find, with conversations about voice search is that they’re seldom grounded by data. Everyone wants to vocalize their opinion on the matter, but nobody wants to back up their bold claims with cold, hard statistics.

Gordon refuses to participate in such alarmist culture. That’s why he put together the comprehensive list of voice search statistics that you need to make informed decisions about your search marketing strategies going into the new year.

10. 7 Ways to Get More Likes on Your Instagram Ads

We began with Instagram, and we will conclude with Instagram. Considering the platform’s recent achievement of over one billion users, this seems appropriate.

Instagram, like its parent company Facebook, is a hybrid—it’s a platform people use to engage with both the people and the brands in their lives. As such, when you post a photo (with a stellar caption!) from your business’ account, you’re not only competing with the other firms in your industry—you’re competing with prospects’ friends, families, and pets, too.

This makes it rather difficult to stand out against the clutter and make meaningful, lasting impressions on consumers.

Fortunately, thanks to years of experience in the field, Margot knows a thing or two about social media marketing. In this blog post, she walks you through seven proven strategies you can implement to reach more consumers, earn more likes, start conversations, and drive returns.

If that’s not enticing enough, here’s a sneak peek: there are free tools you can use to make your photos look better.

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Whether you’re looking to enhance your photos with sleek text-based messages or to simply expand the range of editing capabilities at your disposal, there’s a tool out there for you.

Head over to the full post to get the rest of Margot’s tips!

Can searchers tell the difference between ads and free listings? Google engineer says ‘yes’

Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing
Can searchers tell the difference between ads and free listings? Google engineer says ‘yes’

Can searchers tell the difference between ads and free listings? Google engineer says ‘yes’
Should Google take concerns over their search ads blending into their organic listings seriously?

Please visit Search Engine Land for the full article.

The Top 10 Google Ads Innovations of 2018

Internet Marketing Blog by WordStream
The Top 10 Google Ads Innovations of 2018

As you know, one year is like a century in the world of Google advertising. There are many innovations, experiments, and new trends constantly developing to advance the way we target, reach, and speak to end users. This year was a big one. Google rebranded their advertising, changing AdWords to Google Ads, but that wasn’t all. Throughout the year, there were so many innovative changes to the ad platform and formats.

As 2019 nears, I want to highlight the top 10 most significant changes to Google Ads this year.

1. Video shopping ads

Earlier this fall, Google rolled out a different way for brand marketers to utilize shopping ads to further engage users. Instead of just serving image ads, there is now a video format that displays ads in the top featured image position. Clicking into the ad allows the user to watch the video in full, giving advertisers the opportunity to illustrate their offering in more depth.

video shopping ads

2. TrueView For Reach

Back in April, YouTube launched a new way for advertisers to purchase skippable TrueView ads. Before this launch, advertisers had to pay on a cost-per-view (CPV) basis for users that watched 30 seconds or more of the TrueView ad. Now, advertisers are empowered to pay through a CPM method, or cost per thousand views. This is a great innovation for businesses focused on brand awareness rather than engagement. Six-second ads? I want more of those!

TrueView for Reach

3. Smart Goals

This summer, Google introduced a new way to leverage machine learning for advertisers to quickly identify which site visits are likely to convert and help campaign priorities to reflect this. Some of these goals include Location, Device and Browser, Pages Per Session, and Session Duration. This is a great option for larger advertisers that do not currently have conversion tracking, as this new method of optimization brings more automation to help measure value. After all, this strategy is, well, smart!

smart goals

4. Ad Position Metrics Beyond “Average Position”

Previously, advertisers could only see average position as a metric to understand the order their ad appears in the ad auction compared to the other ads. A misconception of this metric was to think that seeing “1” for average position meant that you showed up in the top spot. Having a “1” average position could still mean that you are showing up at the bottom of the page, because organic search results might be displayed first. As of November, you can finally get closer to understanding where your ads are really showing. Google is rolling out Impressions (Absolute Top%), Impressions (Top%), Search (Absolute TOP%) Impression Share, and Search (Top%) Impression Share. To learn more about this, check out Google’s description of these metrics. Why choose the average when you can know the exact?

more ad metrics

5. Google Ads New Interface

Along with the company’s rebranding from Google Adwords to Google Ads, Google launched a new interface for account management. Some of the new features in this interface include the Audience Manager, additional extension options, automated A-B testing ad variations, new options for reporting, a completely new dashboard, and much more. The purpose of this new UI is to make managing an account much simpler, faster, and more efficient for advertisers.

new Google Ads interface

Much prettier if I must say!

6. Parallel Tracking

Google also recently introduced Parallel Tracking as a faster and more efficient way to verify clicks from paid ads. This new method of verification helps load landing pages faster through sending customers directly from the ad to the final URL while simultaneously verifying the click in the background. This cuts out the middle phase where users previously were sent to tracking URLs prior to the final URL. This is aimed at improving the user experience, reducing lost visits, and improving ad performance. Taking me to where I want to go faster? I am down for that!

parallel tracking

7. Changes to Exact Match

In September, Google introduced a new form of exact match that includes more close variants. Previously, exact match limited a search to include on the terms in the keyword to trigger the ad. This included misspellings, reordered words, and differences in spaces to still allow the ad to show. Now, users can use exact match to target users with additional close variants. This includes variations of the keyword that share the same meaning, such as implied words, same intent and paraphrases.

adwords exact match keyword change examples

8. Expanded Text Ads Update

Another innovation to advertising this year was Googles bold change to ad formatting in August. Previously, advertisers only had two headlines and one description to describe their intentions. With the new ad format, advertisers have an additional headline and description to highlight more about their service or offering. This allows for an additional 30 characters in the headline, and 90 characters in the description! The purpose of this change is to give advertisers to differentiate themselves from competitors further and provide more insight for users to make informed decisions. Tell me more!

expanded text update

9. Promotion Extensions

This one is a personal favorite! Toward the beginning of the year, Google gave advertisers a new option to show special sales and offers right from the ad itself. This helps limited offers stand out to help users identify great deals before even clicking into the ad. This extension can include anything from coupon codes to monetary or percentage discounts as well as the price of the product or offering itself. For the upcoming holidays, be sure to take advantage of this extension to further entice consumers to check you out!

promotion extensions

10. Responsive Search Ads

A bit earlier I mentioned that Google’s new interface allows for easier ways to run A-B testing ad variations. Debuted back in the summer, this new method is known as responsive search ads, where advertisers can essentially test multiple combinations of headlines and descriptions at the same time using machine learning. Over time, the algorithm will prioritize showing the most engaging and relevant ads. Marketers can use up to 15 different headlines and four descriptions rather than creating several individual ads. This is a must-try for 2019!

responsive search ads

With so many changes come opportunities for advertisers to be the first to adopt new ways to reach and engage users. Take advantage of these additional forms of advertising to get ahead of competition today!

Your Ultimate Social Media Checklist by SEMrush

SEMrush blog
Your Ultimate Social Media Checklist by SEMrush

Your Ultimate Social Media Checklist by SEMrush

Feeling overwhelmed with social media routine tasks? Breathe a sigh of relief! SEMrush’s SMM Checklist breaks down all your tasks into what needs to be addressed on a daily, weekly, monthly, and quarterly basis, helping you to prioritize your work and achieve consistency in your social media planning.

SearchCap: Google mobile first indexing rolling, YouTube ads & Google Home for local

Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing
SearchCap: Google mobile first indexing rolling, YouTube ads & Google Home for local

SearchCap: Google mobile first indexing rolling, YouTube ads & Google Home for local
Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

Please visit Search Engine Land for the full article.

Top PPC Skills and Platforms for 2019 [Data + Commentary from Paid Media Experts]

SEMrush blog
Top PPC Skills and Platforms for 2019 [Data + Commentary from Paid Media Experts]

Top PPC Skills and Platforms for 2019 [Data + Commentary from Paid Media Experts]

To help look ahead to understand what platforms and techniques will be trending in PPC in 2019, we’ve turned to 6 PPC experts from different countries to get insight into what changes we should expect in the coming year. Explore what skills you will need to be sought-after as a PPC expert in the nearest future.

WordStream Employee Spotlight: Patrick Henry Carrera

Internet Marketing Blog by WordStream
WordStream Employee Spotlight: Patrick Henry Carrera

WordStream has some impressive employees in our ranks: from industry influencers to marathon runners, from analysts to authors. The Employee Spotlight series aims to highlight the talented individuals who work here. Each month, we’ll be featuring an interview here on the blog and on our social accounts.

For this month’s Employee Spotlight, we talked with Patrick Henry Carrera. As the marketing analyst here at WordStream, Patrick Henry tracks our metrics daily and helps provide the data processing power behind projects, like the Google Ads Mobile Benchmarks.

Originally from the Boston area, Patrick Henry graduated from McGill University with a Bachelor of Commerce in marketing. He joined WordStream about a year ago, bringing his data analysis expertise, his enduring loyalty to David’s Tea, and his unparalleled sneaker game.

Patrick Henry Carrera, Marketing Analyst

How did you hear about WordStream? Why did you want to work here?

I hadn’t heard anything about WordStream before applying, but I saw this job posting and it seemed perfect. Then I visited the offices and heard so much about the business. I thought the industry was really cool and I thought what WordStream was doing was great. The size of the company, the culture, and everything, it seemed like kind of a great place to work. The interview was nice. I loved all the people I interviewed with. We talked for a long time, and recently Laura has said to me, “You know, you said some weird things in your interviews.” I don’t remember all of it exactly, but I kept telling everyone I wanted to have a dog the same size as me. I forgot I told everyone that in the interview. They asked me to share a personal dream. That is my personal dream.

What’s your favorite project that you’ve worked on here at WordStream?

My favorite project was redoing the website reporting. When I first came here, it was a document and a spreadsheet. The spreadsheet was filled with individual rows of data, and the document was just a written response to the individual rows. It was very old fashioned, but I had a lot of freedom in improving it. I really liked expanding it and creating a more automated online system full of visualizations that are interactive and looked into more of the data at our disposal.

Everyone told me to try what I thought was best — they said they’d tell me if they didn’t like it but to try. And that was really great. I remember at other companies every time I had an idea, it would have to be approved by a million people and half of them would forget, so it always got buried. But redoing the website reporting here was really nice. I really got a chance try to improve the process.

wordstream employee spotlight

Here’s an example. This table compares the week to week amount of first actions brought in by our various lead sources. For each source it pulls the amount of first actions for each of the weeks being compared, the difference week over week, the percentile growth week over week, and the lead sources share of total first actions for each week. My favorite thing about this table is that it sums up a lot of what happened week over week in one visualization and the end user can sort by any column header for their own analysis.

What’s the most challenging project that you’ve worked on here at WordStream?

I’d say the most challenging project I worked on was a landing page reporting issue. I created this Excel workbook that would help me split up and aggregate the landing pages could separate the page from all of the additional tags appended to the page path to properly track sessions and goal completes. Anson, an engineer at WordStream, taught me Python, and through that I was able to create a text passing script. Eventually it worked. It improved the accuracy greatly, and that means a lot to me.

What’s the best thing you’ve learned on the job?

Besides Python, that would be Tableau. WordStream paid for me to take classes and attend a conference so that I could learn as much as possible. Now we’re going to be moving to Tableau for website reporting. That’ll be my next challenge.

What’s the first thing you do when you get to work each morning?

Drink a glass of tea. After that, I refresh our ongoing metrics that display on our TV dashboard.

Patrick Henry's tea mug

What’s your workspace aesthetic like? Minimalist? Homey? Neat?

It’s usually messy. I’ve got David’s Tea cannisters all over the place. Underneath the desk is the best shoe game on the East Coast. But the top of my desk? It’s a mess. I like having all my notes within eyesight so it’s all causally percolating in my brain all the time. That’s how I write my notes, too. I shove as much as I can into one view or one page so that I learn it. Then every time I see the view again it reminds me of all of the concepts.

 

Patrick Henry's David's Tea collection

You need to put your head down and get some work done right away. Do you have a go-to song or sound?

I definitely listen to music or a podcast if I need to focus. If I really need to focus, it’s either classical music or battle rap. Jedi Mind Tricks is my favorite.

If WordStream announced a last-minute day off tomorrow, what would you do with your free day?

So this actually happened to me a few months ago. I came into work and thought everyone was at a company meeting or something. Then I saw one random guy, and I asked if the office was open. He said no.

Most days off I like to sleep in, though. I’m a bit of an insomniac. I never actually get sleep so sleeping is the most luxurious thing to me. It’s the happiest thing in the world when you wake up and then you can go back to sleep knowing that you don’t have anything to do.

If you didn’t work in marketing, what would you want to do?

I became a data analyst because I really liked the math, the logical thinking, and the visualizations. I did used to be a graphic designer, and I almost went to art school. I did mostly vector design, a lot of illustrator and cartoon images. The largest thing I ever did I was in Guatemala working for a nonprofit that released an operating system. It was all open source, and they had all these educational programs developed by professors from all around the world comprised into one operating system. It was amazing – the education was better than what I received as a kid, and I had a very good school system.

graphic design

What’s the first concert you ever went to?

Ratatat. I was 16.

What was the last movie you saw in theaters?

Ocean’s 8. My friend has been really into those fancy movie theaters so we went there and ordered food and drinks. It’s a lot of fun. Yeah. You press a button, and they deliver you wine, and you feel like a big shot.

Do you have any talents or hobbies?

I collect basketball shoes. I love the NBA. I’ve been a basketball fan for about eight years, and every year I realized I didn’t understand the game as well the year before. There are just so many micro things that happen in each play, and the story builds on through the quarters. Basketball also has the best portfolio of body art in the world, in my opinion. One of my other hobbies is designing my own tattoos. I am very into body art, and I like to have consultations with my tattoo artist to go over the design.

Those are the reason I love basketball so much: it’s a team sport and an individual sport at the same time, the players have amazing body art, and it’s a lot about attitude and different things like that, including great shoes.

sneakers

SearchCap: Google Search Console report change, Google Shopping expands & SinglePlatform with Moz

Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing
SearchCap: Google Search Console report change, Google Shopping expands & SinglePlatform with Moz

SearchCap: Google Search Console report change, Google Shopping expands & SinglePlatform with Moz
Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

Please visit Search Engine Land for the full article.

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