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Please visit Search Engine Land for the full article.
It seemed like just yesterday (kind of—it was last week) when 10-link search results pages for calculation and unit conversion queries were to be a thing of the past. In an algorithm update that took effect March 13, Google undertook an experiment to deliver a single featured snippet for queries that didn’t demand full search results pages—i.e., “zero search results.” After just a week of live testing, the grand experiment has come to a close. Let’s take a look at the rise and fall (for now) of Google’s “zero search results.”
What was Zero Search Results?
Let’s get one thing straight: algorithm updates that affect the SERP this significantly, and that exist for more than a week in the Google-verse, get a proper noun. Anyway, it’s super time-consuming to have to put it in quotes every time. Zero Search Results. That’s the name.
Zero Search Results was an experiment performed by Google from about March 13 to March 20. The purpose was to eliminate multiple search results for queries that, theoretically, didn’t need them. If you were coming back from a west coast trip, for instance, and were wondering what time it was back on the east coast, you would search “time est” and see this:
If in fact you were searching for some obscure 90s band called Time Est, or if you meant to embark on a Timex watch online shopping spree, you’d be sorely disappointed, or annoyed. That “Show all results” button would be an entirely new and separate button you’d have to click. Pain in the ass, right? I know. We’ll get into that shortly.
Once clicked, the button would reveal a standard Google search page, a la:
Other “simple” queries, like those involving calculations or unit conversions, would show similar none-results:
As Google never made an official announcement, there was naturally a fair bit of chatter among SEOs—what was the point of all this? Danny Sullivan of Google provided the answer via Twitter:
Awesome. Condensed view means faster load time. Faster load time means more efficiency. Nothing novel, but seemed like a promising concept. Sullivan went on to Tweet that Zero Search Results could diminish load times by as much as half a second. Seems pretty negligible, but it’s actually not—especially when you’re in an area in which load times naturally increase (like on a plane, for instance, where you could very realistically make that “time est” query.)
Initial rollouts received enough of a positive response that Google felt comfortable releasing Zero Search Results globally. They even provided a “Send feedback” panel at the bottom of Zero Search Results pages to collect miscellaneous tidbits of user experience.
And of course, because Google is Google, it could monitor the efficacy of the experiment based on how often the “Show all results” button was being clicked, and for which queries.
What were the results?
As quickly as it came, Zero Search Results was gone. Google received a lot of pushback early on from SEOs worried about a “slippery slope”—i.e., what would happen if Google expanded Zero Search Results to queries that, under normal circumstances, would generate meaningful traffic for a wide array of brands? To revisit our earlier plane example: say flight queries started only returning Google Flights featured snippets. Brands like Kayak and Expedia would stand to lose serious amounts of traffic and revenue.
Another nail in the proverbial “SEO is dead” coffin, right?
The experiment also caused a fair bit of user confusion in its first global thrust. Barry Schwartz points out a couple oversights in this Search Engine RoundTable post—first, the elimination of Time Magazine from search results returned for the query, “time”; and second, folks just looking for a hot “date in London” receiving a featured snippet featuring the calendar date in London. These are both cases where Google would be getting the true intent of the query wrong.
In Google’s defense, if you’re really looking for a date, there has to be a better way.
You’ll also notice the ads in the above Zero SERP. This and other examples of SERPs exclusively populated by ads were brought to Google’s attention, with many wondering about the potential implications to paid search. Why wouldn’t Google just disable ads on Zero Search Results pages?
As it turns out, SERPs like the one pictured above were not deliberate. Google Search Quality Analyst Nathan Johns went as far as to call them “edge cases”—i.e., unintended bugs in the system:
While Google fixed most of these initial oversights, and while it (mostly Danny Sullivan) managed to quell the groundswell of “slippery slope” concern via Twitter—Google would not be expanding Zero Search Results outside of local time, unit conversions, and calculations—the experiment could ultimately not survive the amount of user error and vocal pushback it received. Danny sounded the death knell on March 20. A week was enough.
Zero Search Results…2.0?
Could we see a revival of Zero Search Results? Certainly! Do we want to? Ehhhh—the answer gets a bit dicier. Quicker and more relevant search results are unquestionably good for users. Zero Search Results will stick if Google can find a way to reimplement it without sacrificing efficiency for intent. There’s a niche of queries out there for which Zero Search Results are perfectly suited, and Google now has the data to find it.
Still, questions remain. Danny Sullivan himself stated that this update was all about speed—but there’s no ostensible benefit to hiding search results from users unless the featured snippets are exactly what they’re looking for, and unless they load faster. Can Google nail down an algorithm that’s accurate enough and smart enough to keep up with the complexities of user intent as it evolves? There’s no doubting the intent behind “52 divided by 6”—it’s calculation. But what if some chic Thai fusion joint called 52/6 pops up in New York City next week at the intersection of 52nd and 6th?
Sounds like it’d have great tempura.
About the Author
Gordon Donnelly is a college hockey washout turned SEO & content marketer. He’s a sucker for: fly fishing, mudslides, Jim Morrison driving around aimlessly in the desert, and the dwindling half-light of Clery’s basement. Tweet him @gord_donnelly.

Google just released a security update and removed a record number of malicious apps Fraudulent apps (700,000) from their Play store. Moreover, Google banned 100,000+ developer accounts, who had attempted to create multiple accounts and add yet more malicious apps. Find out what you need to do to avoid getting your app removed from the Play Store.
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Setting up Custom Alerts within Google Analytics is a quick and easy way to keep tabs on any potential onsite issues which might impact your clients organic search performance and web revenue. Discover 6 essential Google Analytics Custom Alerts that SEO and Web Agencies can use to make their lives easier!
Deciding on how best to structure your Google Shopping campaigns can be challenging – particularly if you’ve got thousands of products in your Shopping Product Feed. Do you add all products into one Ad Group in one campaign, use product group splits to divide up your products, or create multiple campaigns and multiple Ad Groups in each campaign?
Ultimately, there is no right or wrong answer, as long as you’re achieving your revenue and return on investment targets (ROI) and can efficiently spend your time managing your campaigns.
The decisions you make when deciding on your Google Shopping campaign structure may make one of the most significant challenges faced by Google Shopping advertisers more difficult to overcome: controlling the search terms that your product adverts appear for.

In this post, I’ll explore some of the options available to you and put forward the case for splitting out your products using more than one Ad Group per campaign.
1. One Shopping Campaign With One Ad Group
The most basic approach to setting up a Shopping account is to create one campaign and add one Ad Group, and then divide your product groups out.
Good points
Easy to set up
Less time to manage
Bad points
Hard to control search queries using negative keywords
Not able to boost bids on brand terms or high intent terms, as increasing bids will increase generic impressions and clicks as well
Not possible to control search queries at product level
Some products will not get exposure or clicks
Poor performing products are harder to exclude or manage the bids on unless you take them out of the Shopping feed altogether
If you’re still using this approach in 2018, then you are certainly missing out on performance optimisation opportunities.
2. Two Campaigns Utilising Campaign Priorities
The idea behind using two campaigns each is to give you more control on the search terms that your products show for by using the campaign priority setting and negative keyword lists.

Setting Shopping Campaign priority in the new Google AdWords interface
Good points
Easy to set up. Create the first campaign and then copy and change the priority settings
More control over bidding on higher intent terms such as brand terms, or any specific search query such as bulk or multi-buy terms that you know convert well
Bad points
Twice as many campaigns to manage (not a massive issue)
You’ll need to make sure that neither campaign becomes limited by budget to prevent the wrong queries triggering in each campaign
It isn’t possible to control search queries at product SKU level
Dividing out products in one Ad Group in each campaign is still a challenge.
Some products will not get exposure or clicks due to product groupings within a single Ad Group
Poor performing products are harder to exclude or manage unless you take them out of the Shopping feed altogether
3. Three Campaigns and Three Ad Groups
A step up from the previous option will allow you to help refine your bidding on higher intent search queries.
Using three tiered priority shopping campaigns will give you more control of how much you bid on brand terms, generic terms or other high intent product search queries such as multi-buys. I personally think that only having three campaign priorities is limiting and would like to see this limit changed.
Good points
More control over bidding on higher intent terms with three campaigns
It will improve the profitability of your account
It is possible to set device, location and audience bid adjustments on each campaign relative to how well the different types of search terms perform
Bad points
Three time as many campaigns to manage
You’ll need to make sure that neither campaign becomes limited by budget, otherwise the ability to control search queries will disappear
Dividing out products in one Ad Group in each campaign is still a challenge
Not possible to control search queries at product level
Some products will not get exposure or clicks due to product groupings within a single Ad Group
Poor performing product are harder to exclude or manage unless you take them out of the Shopping feed altogether
There are different ways to implement a three-priority campaign structure; some of these are explored below:
3.1 Generic shopping campaign, Brand shopping campaign and Brand + Size shopping campaign
Segment generic terms, branded terms and brand + higher intent attributes such as size or product name.

3.2 Generic shopping campaign, Brand shopping campaign and Sale + Brand shopping campaign
This is similar to the above approach – the purpose of creating a sale campaign is obvious as you can boost bids on sale products that are more likely to convert. People love great offers after all!
Segment generic terms, branded terms and brand + higher intent attributes such as size or product name.

3.3 Query Length – Short, Medium and Long
This approach entails setting up your campaigns to control the length of search queries.

This approach is challenging. You will also need to study your historic Shopping data to work out which query lengths convert well and not so well. It is possible to see this information in Google Analytics or use Excel to manipulate your search term data.
Unless you can automate the addition of negative keywords to negative keyword lists, this approach would be difficult to implement. You may also hit a Keyword List limit as you can only have 20 shared library negative keyword lists with 5000 negatives keywords in each list.

Viewing the length of search queries using Google Analytics’ Search Queries Report
Tip: I recommend that you exclude any terms that relate to your brand when working out which query lengths convert best.
4. Profit Margins
This approach entails setting up your campaigns to include product categories based on profit margins. For example, if you manufacture your own products then your margins are likely to be better than the margin of other products that you sell.
Good points
More control over bidding on higher intent terms with three campaigns
Concentrate budget and efforts on traffic that generates the best return
It will improve the profitability of your account
It is possible to set device, location and audience bid adjustments on each campaign relative to how well the different types of search terms perform
Bad points
If you sell a diverse set of products, you will need to create multiple sets of two or three campaign priorities groupings for each different product category
You’ll need to make sure that neither campaign becomes limited by budget
Dividing out products in one Ad Group in each campaign is still a challenge.
Not possible to control search queries at product SKU level
Some products will not get exposure or clicks due to product groupings within a single Ad Group
Poor performing products are harder to exclude or manage unless you take them out of the Shopping feed altogether
You could repeat this approach and have 6, 9, 12 campaigns and split out your products by categories that you sell.
Furniture – Shopping (Generic)
Furniture – Shopping (Brand)
Furniture – Shopping (Brand+Model No.)
Kitchen – Kitchen (Generic)
Kitchen – Shopping (Brand)
Kitchen – Shopping (SALE + Brand)
The Case for Using Multiple Ad Groups within Google Shopping Campaigns
In all of the above campaign examples, the suggested approach was to use one Ad Group and then divide up products by the available Product Grouping attributes and custom labels.
The single Ad Group approach can work, but in my experience it gives you less control over managing products in your account.
Disadvantages of Only Using One Ad Group in Google Shopping Campaigns
Creating one Ad Group within a Google Shopping campaign and then subdividing by product group attributes such as Brand, Price and Category is a good place to start when you are getting to grips with Google Shopping.
The process of adding product group divisions and then further dividing products and adjusting bids over time once you have the clicks and conversions data makes sense. However, in my opinion this approach has limitations.
1. Dividing out categories, products, brands, price and IDs is a pain if you have tens of thousands of products.
Seasonal products will be hard to manage and exclude.

2. If products change prices or categories, your data will become harder to interpret as the product SKUs that did well will disappear from product group divisions.

3. It isn’t possible to see what keywords are triggering specific products.
If you have hundreds or even thousands of products within one Ad Group, you won’t be able to associate poor or great converting products with the search terms that are triggering the clicks. You could exclude a search term that may well convert if triggered by a better product offering.
4. It is harder to control branded product search terms for brands that you sell, than products that you don’t sell.
Brand searches for brands that you sell, but products within made by that brand will trigger impressions and clicks and you won’t be able to easily prevent this.
For example: if you sell Swan kettles but not Swan fridges or Swan freezers and sell other brands of dishwashers, you will have to work harder on your negative keywords compared to splitting out the product categories, product brands or even product SKUs into separate Ad Groups.
With tens of thousands of products and hundreds of brands within one Ad Group, this simple issue could become a significant problem.
5. Controlling and excluding poor performing products is more time consuming with hundreds or thousands of products within one Ad Group.

6. Some products will not get exposure or clicks.
If you have product groupings containing tens of thousands of products and set a bid against this group, most of the products will never get exposure, and you will base performance and bidding decisions on the products that were clicked on and had impressions.

Managing search queries at product SKU level is impossible unless you split out products using different Ad Groups.

Example of account performance improve using multiple campaigns and Ad Groups
The advantages of using Ad Groups to divide up Google Shopping Campaigns include:
Reducing wasted clicks and spend by more effectively managing search terms. With a more granular Ad Group structure you will be able to identify exactly what keywords are triggering clicks on your product ads and act on this by adding Ad Group negative keywords
Access a more granular level of keyword search term queries that are triggering product impressions and clicks
Prevent feed and product group changes from messing up your data
There are disadvantages as well:
It can take longer to get significant click data for bid adjustments or bidding automation
It can be harder to review, adjust and manage bids when using hundreds or thousands of product Ad Groups
It can take a lot of time to split out products and create Ad Groups unless you use Excel or third-party Shopping Campaign optimisation tools
In Conclusion
In the early days of setting up and managing Google Search Network campaigns, it was common practice to add over 10 to 20 keywords per Ad Group. We all know that better performance can be achieved by using one or two keywords per Ad Group, and the same applies to Google Shopping. There are performance gains to be made by being more granular with your Shopping campaign and Ad Group structures.
Why not let me know how you’re structuring your Google Shopping campaigns using the comments below?
Pete Keyworth has over 12 years of experience in helping businesses to build a successful online presence. From developing and executing search marketing strategies for B2C or B2B companies or setting up Google Shopping, Google AdWords text and display campaigns, Pete is an experienced member of the Hallam team.
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Oh look another outreach email, how exciting…said no one in 2018. We‘re reaching the point where most webmasters are completely fed up with outreach, so it‘s time to get creative and look for unique opportunities. Building links like a business networker is one strategy that‘s worked for us recently.
“Is it true that if you don’t use it you lose it?”
Google: Yeah.
Starting Monday, March 26th, inactive AdWords accounts—defined by Google as those that have not spent any money at all in the past 15 months—will be “cancelled.”
Here’s what we know…
“Why Is Google Killing My AdWords Account?”
Because you didn’t use it!
The impending AdPurge aligns with Google’s push towards faster everything: per a recent post on the Ads Developer Blog, accounts “will be cancelled in order to speed up the AdWords experience and help users stay within the manager account limits.” Cancelled means exactly what it sounds like: all the wonderful historical data in your account will fade into the ether. Don’t be too upset, you weren’t using it anyway.
By scrubbing AdWords of stored data that’s gone unused for more than a year, Google can alleviate strain on the backend that can make account management and API calls—this is how software like ours interacts with the native platform—substantially faster.
If your account is among those cancelled and you happen to have left unspent, prepaid budget in your coffers, it will be refunded (thanks, Google!)
“My AdWords Account’s Been Cancelled, What Now?!”
Well, you’ve got a few options.
The first, and most obvious, step is to create a new AdWords account. If you haven’t dipped your toes into the PPC water in 15 months, this could be a better bet than reactivation. A lot has changed since 2016, and an all-out rebuild might be more valuable to your business than attempting to resuscitate an antiquated account.
That being said, if you do want to reactivate a cancelled AdWords account, just follow these steps:
In the new AdWords UI, click the tool icon at the top of the page and select “Preferences.”
Click the “Account Status” section…
If your account is deleted, there will be an option to reactivate your account here; click it and the status will kick back over to “your account is active.” Now go use it.
“I’m an agency!”
If you’re an agency, you can see the accounts in your MCC that’ve been cancelled by clicking the three vertical dots in the left-hand corner of your screen and choosing “Show Cancelled.”
If some of your current clients run the risk of having their accounts cancelled on March 26th, be sure to download any relevant historical data you might need (or, you know, convince them to spend some cash in the next two weeks). Just be sure that their activation doesn’t cause your MCC to exceed the manager limit, as depicted below:

While this change may result in a few headaches in the short-term, the prospect of improved account management thanks to a faster AdWords experience—whether you’re using the native platform or WordStream Advisor—will be well-worth it.